Customer Service Leadership
程序代码BS6418
俄亥俄州's bachelor's degree in Customer Service Leadership is an ideal degree to help you further your education and advance your career. Learn to use emotional intelligence in the workplace, interact well with people, demonstrate ethical leadership, and develop problem-solving skills-all within the renowned Patton College of 教育. The courses are provided in an online format so that working students can have the flexibility to work towards their degree in a time frame that works for them.
Customer Service Leadership is offered as both a major and a minor. Learn more about the minor in Customer Service Leadership.
概述
The Customer Service Leadership degree is a diversified degree designed to allow students from a plethora of interests to attain a bachelor's degree. The degree is hands-on and applicable to many fields. Students may choose to build upon their previous education and employment background or start from the beginning of their college experience and build this flexible degree around their personal interests. 沃克的研究, a customer intelligence consulting firm, concludes that by the year 2020 Customer Service will lead consumers in their purchasing decisions. 根据沃克的说法, the customer service experience will overtake price and product as the number one reason consumers make purchasing decisions. "The courses taken at newbb电子平台 are relevant and the skills can be applied immediately,Robin Ambrozy说, Coordinator of the Customer Service Leadership program.
好处
- 享受灵活性. Earn your online bachelor's degree without leaving home.
- Online and Distance 教育 is Affordable. View tuition rates for online and distance programs.
- If you have prior college, keep your credits (no expiration date). Build on your prior college credit and complete it sooner.
- 马上开始. newbb电子 to start classes in January, May, or August.
- This program boasts one of the first customer service degrees in the nation and highlights one of the top skills employers are seeking.
- Financial aid for qualified students is available.
职业发展机会
Whether you are seeking to further your education or advance your career, this degree helps you achieve your goals. Students from many career paths have utilized this degree to advance to leadership opportunities in many fields.
- 客户呼叫中心
- 零售 and hospitality establishments
- 保健办事处
- Human services agencies
- Financial institutions
- 执法
课程主题
- Families as Consumers in Global Communities
- Human 资源 for Customer Service Professions
- Writing in Human and Consumer Sciences
- Career Development for Customer Service Professions
- Communication in Interpersonal Relationships
- 时尚与文化
- 管理学概论
- 市场营销原理
For more information, contact:
唐尼布朗
项目协调人
巴顿大厅121M
540.257.0535